Accommodation
Resort fees
Resort Fees: You should be aware that certain properties levy clients directly in resort with fees for the use of various facilities at those properties. We do endeavour to note where these resort fees apply and the appropriate charge, however these resort fees can be introduced or rates changed at any time without prior notice
Check-in and Check-out times?
Check-in times are usually between 2.00pm and 3.00pm, check-out times between 11.00am and 12 noon on the day of departure, however times do vary. Therefore, if your flight arrives early in the morning, you may not be able to check in to your hotel room right away. Similarly, if your return flight is at night, you will normally be required to vacate your room at 12 noon. Day rooms are subject to availability and cost and can usually be arranged locally.
Where can I find directions to my accommodation?
For private villa holidays, we will provide you with driving directions to the pick up location in your package.
Can I make a special request for my hotel booking?
Yes, special requests such as low floor, non-smoking rooms, King bed in room etc can be made and should be requested at the time of booking. Requests such as Pool view, sea view, kitchenette, rollaway beds, fridge, pool heating, extra beds in room and upgraded room types may incur additional charges and need to be submitted in writing by email to amendments@americanholidays.com.
It is important to remember free special requests will never be guaranteed by the hotel and are not part of your contract.
It is important to remember free special requests will never be guaranteed by the hotel and are not part of your contract.
What’s included in the hotel price?
Our prices include standard room only accommodation, unless otherwise stated.
In rare cases hotels are fully inclusive (i.e. food and beverage included) this will be clearly listed in the hotel description.
None of our packages include attraction tickets or resort facilities such as kiddies clubs, massage therapy or spa treatments.
Although we list the facilities of a property in our hotel descriptions this does not necessarily mean that the use of these facilities is included in your price or free of charge, if you are in any doubt please inquire from our reservation staff at the time of booking.
Resort Fees: You should be aware that certain properties levy clients directly in resort with fees for the use of various facilities at those properties. We have, where possible, in this brochure, detailed such fees in the hotel descriptions applicable.
In rare cases hotels are fully inclusive (i.e. food and beverage included) this will be clearly listed in the hotel description.
None of our packages include attraction tickets or resort facilities such as kiddies clubs, massage therapy or spa treatments.
Although we list the facilities of a property in our hotel descriptions this does not necessarily mean that the use of these facilities is included in your price or free of charge, if you are in any doubt please inquire from our reservation staff at the time of booking.
Resort Fees: You should be aware that certain properties levy clients directly in resort with fees for the use of various facilities at those properties. We have, where possible, in this brochure, detailed such fees in the hotel descriptions applicable.
What room types do you offer?
What room types do you offer?
Most hotel rooms in the US consist of 2 double beds and can sleep up to 4 people. Hotels in City destinations like Las Vegas and New York usually accommodate 2 travelers to a room (one bed) and may apply a supplement for a 3rd/4th person.
Note: The size of rooms in New York is exceptionally smaller in comparison to rooms in Florida.
All prices in the brochure are based on “Standard Rooms”. It is important to know we can in most cases give you a quotation for an upgraded room type i.e. poolside, beach view, suite etc, and the price will be adjusted accordingly.
Low rise properties do not in some instances have lift facilities. If it is imperative to your requirements that your accommodation provides a lift facility please ensure that you bring this matter to our attention at the time of booking.
Suites: Suites are usually a different room configuration in the hotels discussed above. "Suite" is a room that offers more space than a standard hotel room and may have a kitchenette. Suites are open plan and the sleeping area will not be separate to the sitting area.
Apartment: The word "Apartment" suggests that bedrooms are separate to the sitting area. You will need to refer to the specific accommodation for details on what the apartment is equipped with.
What does American Holidays Star Rating mean?
In the U.S. there is no uniform grading system for hotels. So American Holidays has created its own grading system. This system is based on a broad spectrum of factors ranging from location to facilities, from value for money to general standards of service and design. What is an important factor in choosing your accommodation in Orlando may not even be considered when picking a hotel in New York. In some cases prices can be an indication of the standard of the property but inevitably there are differences from place to place. Do remember when choosing your hotel that if you pay the lowest price you cannot expect the highest standard of accommodation – very often by paying a little extra, you can make a good holiday a truly memorable one.
* Budget Basic accommodation
** Comfortable, basic accommodation offering value for money
*** Good medium standard accommodation offering a range of facilities
**** First class property, good facilities, location and popular with regular visitors
***** Excellent accommodation with a large range of restaurants and amenities.
Most hotel rooms in the US consist of 2 double beds and can sleep up to 4 people. Hotels in City destinations like Las Vegas and New York usually accommodate 2 travelers to a room (one bed) and may apply a supplement for a 3rd/4th person.
Note: The size of rooms in New York is exceptionally smaller in comparison to rooms in Florida.
All prices in the brochure are based on “Standard Rooms”. It is important to know we can in most cases give you a quotation for an upgraded room type i.e. poolside, beach view, suite etc, and the price will be adjusted accordingly.
Low rise properties do not in some instances have lift facilities. If it is imperative to your requirements that your accommodation provides a lift facility please ensure that you bring this matter to our attention at the time of booking.
Suites: Suites are usually a different room configuration in the hotels discussed above. "Suite" is a room that offers more space than a standard hotel room and may have a kitchenette. Suites are open plan and the sleeping area will not be separate to the sitting area.
Apartment: The word "Apartment" suggests that bedrooms are separate to the sitting area. You will need to refer to the specific accommodation for details on what the apartment is equipped with.
What does American Holidays Star Rating mean?
In the U.S. there is no uniform grading system for hotels. So American Holidays has created its own grading system. This system is based on a broad spectrum of factors ranging from location to facilities, from value for money to general standards of service and design. What is an important factor in choosing your accommodation in Orlando may not even be considered when picking a hotel in New York. In some cases prices can be an indication of the standard of the property but inevitably there are differences from place to place. Do remember when choosing your hotel that if you pay the lowest price you cannot expect the highest standard of accommodation – very often by paying a little extra, you can make a good holiday a truly memorable one.
* Budget Basic accommodation
** Comfortable, basic accommodation offering value for money
*** Good medium standard accommodation offering a range of facilities
**** First class property, good facilities, location and popular with regular visitors
***** Excellent accommodation with a large range of restaurants and amenities.