Covid-19 (Coronavirus) Travel Advice
We at American Holidays recognise the increased uncertainty that the ongoing outbreak of Coronavirus (more specifically Covid-19) may be causing in the planning of your holiday with us, especially in regard to the safety of travelling at this time.
We would like to reassure you that we continue to closely monitor this situation as it rapidly evolves, and we will be keeping this page updated on our approach.
COVID-19 Travel Restrictions – Ireland and UK/NI travel to the USA
On Saturday (March 15) the US Government extended their travel ban to include Ireland and UK/NI. From 23:59 Eastern Daylight Time on 16 March (03:59 GMT 17 March) it will not be possible for non-US citizens and legal US nationals to enter the USA.
We are currently helping all our customers with immediate travel impact through this unprecedented situation.
If you have an immediate departure – we will contact you to ensure all changes will be processed if your flight is impacted
If you are in resort – we are contacting all our customers in resort to rearrange their return journey
We remain fully operational, and our call centre is open as normal however to protect the welfare of our customers and staff we will temporarily close our stores in Dublin and Belfast.
We are currently experiencing a high volume of calls and ask customers with bookings departing late March and early April to call us. For bookings from mid-April onwards we are waiting information and updates from the US government and our airline partners.
Dublin 01 673 3800
Belfast 028 90 511800
Monday, Tuesday, Thursday and Friday – 09.15am to 6pm. Wednesday and Saturday – 10am to 6 pm.
The details below explain how we are operating in the current situation, ensuring, as ever, that your health, safety and wellbeing comes first.
Please be assured that, as per official advice from the Department of Foreign Affairs (DFA), the Foreign & Commonwealth Office (FCO), supplemented with information from the World Health Organisation (WHO), the Association of British Travel Agents (ABTA), as well as local knowledge updates from our robust team of Ground Operators in resort, the vast majority of trips and destinations we offer are safe to visit and we will do everything we can to ensure that you have the holiday of a lifetime.
We base our response on DFA and FCO advice. If they advise against travelling to a specific area we will contact you if your destination is affected to give you as much advice and support as we can. Your safety and wellbeing is our primary concern. As the situation is constantly evolving, we are continually monitoring the DFA and FCO travel advice and will contact you if your holidays are impacted.
What happens if the DFA/FCO doesn’t specifically advise against travelling to a country?
If there is no advice against travel to the destination that you have booked, the holidays will be provided as planned and normal booking conditions apply but please be assured that we will be closely monitoring the situation and should the official advice change, we will contact you as soon as possible. However, please note that some countries have entry restrictions in place for travellers who are either arriving directly from countries where there have been major coronavirus outbreaks, or have visited them within the past 14 days. This is a rapidly evolving situation so please check the DFA travel advice regularly to check if this affects you.
What happens if the DFA/FCO advises against all but essential travel to a country?
• If you are currently staying in that country you will be repatriated as soon as operationally possible
• If you are due to travel imminently, our team of Destination Specialists will discuss alternative options with you. These will include postponing your trip and changing the destination of travel.
• If you are travelling to that country, but not for a few weeks or more we will keep you fully informed of the developments that we receive from the DFA, making sure you are aware of key dates which may be relevant to decisions about your trip.
For more information, you may find the below links useful:
To read more about Coronavirus:
World Health Organisation (WHO)
At American Holidays the wellbeing and safety of our customers is a high priority and while the world changes on a daily basis we aim to keep all our customers up to date with accurate travel information.
The Department of Foreign Affairs (DFA) and the Foreign & Commonwealth Office (FCO) offers information on travel to all countries throughout the world, including safety and security, local laws and customs, entry requirements, natural disasters, political situations, health alerts (inclusive of the latest Coronavirus information), and crime information, as well as what to do if something does go wrong.
For the latest travel advice from the DFA and FCO including security and local laws, health, plus passport and visa information check the relevant websites:
Before you depart:
Take out out appropriate travel insurance before travelling.
Learn about the laws, customs and entry requirements of the country you’re visiting and understand how they differ from home.
Research vaccinations or any other medical requirements for your destination, and if necessary visit a travel health clinic before you travel.
Tell your friends or family about your travel plans and where you’re going and leave emergency contact details.
Act responsibly, and be responsible for yourself when abroad.