1. What are the Passport and Visa requirements for travelling to the United States?


2. What is the Baggage Allowance for flying to the US? What other taxes and charges may be applied?


3. Can I pre-assign seats for my flights?


4. Where can I find information on my Flight, Flight times, Check-in Requirements, Customs and Immigration?


5. How do I choose my Hotel & Room Type?


6. What do American Holidays Star Ratings mean?


7. What is included in my Hotel Price?


8. Can I book Special Room Preferences - such as connecting rooms, early check in, low floor, non smoking, cot etc?


9. Where can I find Driving Directions to the hotel?


10. What are my Payment Options?


11. Will my online reservation be secure? How will my personal Data be Protected?


12. What if I need to Cancel or Change my Itinerary?


13. When will I receive my Tickets? What are my Ticket Delivery Options?


14. When is Spring Break?


15. Can I travel when pregnant?


16. Should I carry a Credit Card?


17. Is tipping expected in the USA and Canada?


18. What taxes are payable on my holiday?


19. What are the drinking & smoking policies in the USA and Canada?


20. Will I have to pay Resort Fees?


21. What safety standards should I expect on my holiday?


22. What is the climate like?

It is the passenger's responsibility to ensure that all documentation is valid and in order.
Visa Waiver Program (VWP): Irish citizens/ holders of Irish passports can avail of the Visa Waiver Program (VWP). Some travellers are not eligible by law to enter the US using the VWP and you should check with the US Embassy for details of these categories before you purchase your holiday. If you do not hold an Irish passport, you must check the applicable passport and visa requirements with the embassies of the countries you will be visiting during your holiday. Passports must be valid for at least 6 months after your expected return date to Ireland.
Machine Readable Passports (MRP): From 26th October, 2004 passengers entering and transiting the United States under the VWP are required to hold a machine readable passport (MRP). If any person who is a citizen of a VWP (i.e. Irish citizens/holders of Irish passports) does not have a MRP, then they will need to obtain a U.S. non-immigrant visa prior to departure.
Children: Over 16 years of age: must hold a valid MRP.
Under 16 years of age: Children who have previously been added to a parent’s passport will also be required to have an MRP in their own name.

Please note that Passports take between at least 4-6 weeks to secure, so applications for passports, including applications to exchange a non-MRP for a MRP should be made in advance.

It is your responsibility to ensure that exactly the same name (including initials) appears on your ticket as in your passport. If there is any difference, you may be refused entry onto your flight. We regret we cannot accept any liability if you are refused entry onto any flight or into any country or otherwise suffer any difficulties or incur any costs as a result of not having an acceptable passport or any required visa(s).

Passengers who have previously been refused a US visa, should contact the US embassy. Those intending to re-enter during their vacation i.e. on a coach tour into Canada or cruising the Caribbean or Mexico should ensure on doing Immigration that Multiple Entry is stamped on their passport.